Shipping policy

Shipping Policy

Effective Date: June 26, 2026

At Tiny Haven, we're committed to delivering your order as quickly and safely as possible. Thank you for shopping with us!

Order Processing

Orders are typically processed within 1–3 business days after payment has been received and verified.

Orders are processed Monday through Friday, excluding weekends and holidays.

Please note that processing times may be slightly longer during holidays, promotional events, or periods of high order volume.

Shipping Times

Estimated delivery times vary depending on your location and the supplier fulfilling your order.

Typical delivery estimates:

- United States: 5–12 business days

- Canada: 7–15 business days

- International: 10–20 business days

These are estimated delivery times and are not guaranteed.

Shipping Costs

Shipping charges are calculated during checkout based on your delivery address and the items in your order.

From time to time, Tiny Haven may offer free shipping promotions.

Order Tracking

Once your order has shipped, you'll receive a confirmation email containing your tracking number.

Please allow 24–72 hours for tracking information to update after your package has been shipped.

Multiple Shipments

Some orders may arrive in separate packages if products are shipped from different fulfillment partners or warehouses.

If this happens, you'll receive tracking information for each shipment.

Incorrect Shipping Information

Please ensure your shipping address is accurate before placing your order.

Tiny Haven is not responsible for delays or delivery issues caused by incorrect or incomplete shipping information provided during checkout.

Delayed Deliveries

While we work hard to meet estimated delivery times, unexpected delays caused by weather, customs processing, carrier disruptions, or other circumstances outside our control may occur.

We appreciate your patience and understanding.

Lost or Damaged Packages

If your package is lost, arrives damaged, or you experience any shipping issues, please contact us within 7 days of the expected delivery date.

We'll work with the shipping carrier and our fulfillment partners to resolve the issue as quickly as possible.

Questions?

If you have any questions about your shipment, please contact us.

Email: support@tinyhavenkids.com

Thank you for choosing Tiny Haven. We appreciate the opportunity to serve your family.